In this review, we will be looking at Camping World, a business featured on our website. Please note that this review includes an affiliate link, which means we may earn a commission if you make a purchase through it. We will provide a brief, honest and impartial overview of their products or services and share some insights into what you can expect based on their advertisements.
If you are interested in them or want to learn more about them, just click on any of the links in the article and that will direct you to the merchant’s site. Now, let us see how they measure up.
Camping World is a prominent retailer specializing in products for camping, RVs, and outdoor adventures. Founded in 1966 by David Garvin, the company has grown into one of the largest suppliers of RV-related equipment and camping gear in the United States.
With a network of over 170 locations across the country, Camping World offers a wide range of products, from RVs and motorhomes to camping accessories, outdoor furniture, and supplies for outdoor cooking, travel, and leisure. Its online store, CampingWorld.com, provides a convenient way for customers to shop for thousands of products, from camping gear to RV parts and services.
In addition to its retail offerings, Camping World provides a range of services for RV owners, including maintenance, repair, and installation of parts. Their network of service centers is known for handling everything from routine repairs to more complex issues with RVs. The company’s commitment to RVing and camping enthusiasts is reflected in their range of specialized services, which aim to help customers maintain and enjoy their RV lifestyle.
Camping World also has a robust loyalty program called “Good Sam,” which provides exclusive benefits, such as discounts on products and services, as well as access to a network of campgrounds and RV parks. The company is known for its strong marketing campaigns, often featuring its CEO, Marcus Lemonis, who appears on the television show The Profit. His visibility has helped the company strengthen its brand identity, attracting a wider audience and making Camping World a household name for outdoor and RV enthusiasts.
Camping World offers a broad variety of camping products, catering to experienced campers and beginners. From tents and sleeping bags to portable generators and cooking equipment, their inventory includes both well-known national brands and their own private-label products. This range of offerings is aimed at ensuring that every outdoor adventurer can find the right gear to suit their needs.
The company has received mixed reviews in terms of customer service, with some customers praising the helpfulness of staff and the quality of products, while others have expressed frustration with pricing, shipping delays, or issues with repairs. Nevertheless, Camping World has built a loyal customer base over the years, with many relying on its wide selection and convenient services to enhance their outdoor experiences. Whether you’re looking for an RV, camping gear, or expert repair services, CampingWorld.com is a comprehensive destination for all things camping and RVing.
CAMPING WORLD, LIKE MANY LARGE RETAILERS, HAS A RANGE OF POSITIVE, NEGATIVE, AND MIXED ASPECTS THAT CUSTOMERS FREQUENTLY HIGHLIGHT. HERE’S A BREAKDOWN OF THE “GOOD, BAD, AND UGLY” OF THE COMPANY:
THE GOOD
Wide Product Selection: Camping World offers a broad array of products, from RVs and motorhomes to camping gear, outdoor furniture, and accessories. Whether you’re a seasoned camper or a novice, the company provides everything from tents and sleeping bags to cooking equipment and RV parts.
Convenient Online Shopping: The company’s website, CampingWorld.com, makes it easy to shop for products and RV services from the comfort of home. It features a user-friendly interface, detailed product descriptions, and often provides sales and promotions that can attract customers looking for discounts.
RV Services: Camping World is well-regarded for its range of services tailored to RV owners. This includes maintenance, repairs, parts installation, and even customizations, which can be a huge advantage for RV enthusiasts who need specialized care for their vehicles.
Good Sam Loyalty Program: The Good Sam program offers members exclusive perks like discounts on camping gear, RV services, access to a network of RV parks and campgrounds, and more. For frequent campers, the membership can be a great value.
Brand Recognition and Trust: As one of the largest names in the RV and camping industry, Camping World has earned trust from many customers who rely on their wide selection and expertise, backed by years of industry experience. Their CEO, Marcus Lemonis, is also a recognizable figure, which has helped solidify the brand’s credibility.
THE BAD
Customer Service Issues: Some customers have expressed dissatisfaction with Camping World’s customer service, citing slow response times, difficulty reaching support representatives, or unhelpful interactions. These complaints often center around issues with warranties, repairs, or shipping delays.
Pricing: While Camping World offers competitive prices for many items, some customers have found their prices to be higher than other retailers, especially on RVs and certain camping products. It’s always advisable to shop around for the best deal before making a purchase.
Shipping Delays: Many customers have noted that Camping World sometimes struggles with timely delivery, especially for larger items or during peak shopping periods. Delays in receiving products can be frustrating for those relying on quick service for their outdoor adventures.
Inconsistent Store Experiences: Because Camping World has a large network of physical stores, the quality of the in-store experience can vary significantly. Some customers report great experiences with knowledgeable staff, while others encounter poorly organized stores and uninformed employees, which can affect the overall shopping experience.
THE UGLY
Repair and Service Complaints: One of the most common complaints about Camping World involves its RV service department. Some customers have reported dissatisfaction with repair services, including poor-quality workmanship, unfulfilled promises on timelines, and being charged for unnecessary services. These negative experiences can be particularly troubling for RV owners who rely on these services to maintain their vehicles.
Warranty and Return Policy Hassles: Another significant point of contention for customers has been the warranty and return policies. Some customers have faced difficulties when trying to return defective items or claim warranties, citing confusing policies, slow processing times, and a lack of support when issues arise.
Aggressive Marketing Tactics: Camping World has faced criticism for its marketing practices, including high-pressure sales tactics and aggressive upselling at both its retail stores and during RV transactions. Some customers have felt that they were pushed into purchases they weren’t comfortable with or pressured into joining the Good Sam program.
Camping World’s strengths lie in its extensive range of products and services, particularly for RV enthusiasts, as well as its brand recognition and loyalty program. However, the company has its share of challenges, including issues with customer service, pricing, and repair services. These factors can lead to a mixed experience for customers, with some having excellent shopping experiences and others encountering frustrations along the way.
YOU MIGHT WANT TO CHECK OUT CAMPING WORLD FOR SEVERAL REASONS, ESPECIALLY IF YOU’RE SOMEONE WHO ENJOYS OUTDOOR ADVENTURES, RVING, OR CAMPING. HERE ARE SOME KEY REASONS WHY CAMPING WORLD COULD BE A GREAT RESOURCE:
Wide Range of Products
Camping World offers an extensive selection of products for camping, RVing, and outdoor activities. Whether you’re in the market for an RV, camping gear, outdoor furniture, or accessories for cooking, your camping trips, or your RV, Camping World has it all. They stock everything from tents and sleeping bags to portable generators, air conditioning units, and even grills.
Expert Services for RV Owners
If you own an RV, Camping World provides specialized services like repairs, maintenance, installations, and customizations. With locations across the country, you can access expert technicians who understand the unique needs of RVs. This convenience is a big plus for RV owners who need support beyond just purchasing products.
Convenient Shopping Experience
With both physical stores and a robust online store (CampingWorld.com), Camping World offers the flexibility to shop in-person or from home. The website is user-friendly, and often features promotions, sales, and seasonal discounts, so you can find good deals on the items you need.
Good Sam Membership Benefits
Their loyalty program, Good Sam, provides exclusive benefits for members, including discounts on products, RV services, and access to a network of campgrounds and RV parks. If you’re a frequent camper or RV traveler, this membership could save you money and make your trips more convenient.
Trusted Brand and Reputation
As one of the largest retailers for RVs and camping gear in the U.S., Camping World has built a reputation over decades for being a reliable one-stop shop for outdoor enthusiasts. The brand’s presence in the industry, along with its strong marketing campaigns, makes it a trusted name in the world of camping and RVing.
Variety of Brands
Camping World carries both well-known national brands and its own private-label products. This gives you access to a variety of options at different price points, whether you’re looking for premium brands or more budget-friendly alternatives.
Knowledgeable Staff and Resources
Many of their locations have knowledgeable staff who can provide guidance on choosing the right products or making decisions about your RV maintenance. If you’re new to camping or RVing, their staff can be a helpful resource in answering your questions and helping you make informed choices.
If you’re interested in RVing, camping, or just getting outdoors, checking out Camping World could be a great way to access everything you need in one place. The variety, convenience, and expert services are hard to beat, making it worth considering for both first-time adventurers and seasoned outdoor enthusiasts.